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How do I care for my Wellbeing Pod Mini?Updated a month ago

When you're not using your Wellbeing Pod Mini, we'd recommend keeping your Essential Oil bottle in place so you're ready to switch it back on next time you want to give your wellbeing a boost. 

To clean your Wellbeing Pod Mini, please follow the steps below: 

Step 1: Disconnect from power source
Step 2: Remove the nozzle
Step 3: Fill the bottle with 2/3 alcohol and run the diffuser for 1 hour
Step 4: Clean the nozzle with a soft cloth and allow to dry
Step 5: Always keep your Wellbeing Pod Mini clean and dry when not in use. Never leave stagnant oil inside the bottle for prolonged periods


Troubleshooting
If you are experiencing an issue with your Wellbeing Pod, please use the simple troubleshooting guide below to help determine what may be causing this. 


PROBLEM
POSSIBLE CAUSE
SOLUTION
Unable to remove nozzle
The nozzle has been
inserted into the pod
without a bottle
OR 
The nozzle is not aligned to the indicator on the top

of the pod
Use a needle or something similar and insert into the outlet hole on the top or bottom of the pod. You can then push or pull the nozzle out
Pod will not switch on
Battery insufficiently charged 
OR
Touch panel is wet
Recharge the unit
as instructed. Keep the touch panel dry and avoid touching
with wet hands
Essential oil leaking
he pod has been
overturned or on its side
Clean the unit with
alcohol and wipe dry


If you decide to remove your essential oil to use somewhere else, then make sure you pop your empty bottle in place beforehand as it can become a little tricky to get into otherwise. Don't worry, if you do put the lid back on without your Essential Oil bottle attached, you can use a small toothpick, or something similar, to gently lift if back out.

Please remove the essential oil from your Wellbeing Pod Mini and replace with the empty spacer bottle when travelling and not in use to prevent leakage. 

Please note: The intensity and amount of mist may vary, but this is not unusual and should not be considered as a fault. Factors that may affect this include humidity, temperature and air currents etc.
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