General enquiries regarding your order
Order cancellations are not guaranteed due to the quick processing times from our fulfilment team. Please get in touch with our Customer Care team to request a cancellation and we will do our best to help. In the event that your amendment request is
Order amendments are not possible if the order has already been placed. Instead, we'd suggest cancelling the order so a new order can be placed for the correct items. Please get in touch with our Customer Care team here, or via Live Chat, to request
The good news is IF your order has not been processed by our warehouse team then we can make amendments to the delivery address. To do so, please contact our customer care team at the earliest opportunity who will advise if an address amendment is po
Uh oh - sorry to hear that! If you have received the incorrect item in your order, please get in touch here with the following images: 1. An image of all items received2. A close up image of the incorrect item(s) received 3. An image of the outer del
You should receive an email a few moments after your order has been placed which confirms your order details. If you have not received this after 10 minutes, please check your spam/ junk folders. If you have still not received this, please contact ou
You should receive an email once your order has been shipped from our warehouse. If you have not received this and the window for delivery has passed, please check your spam/ junk folders. If you have still not received this, please contact our Custo