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MANAGE MY ACCOUNT

I can't log into my account, what do I do?

If you can't log into your account, please check that all your details are correct and follow the link to re-set your password if necessary. If you are still having trouble, please contact our Customer Care Team through our help centre who will be ha

How do I reset my password?

If you need to reset your password, on the login page click 'forgot your password'  where you will be prompted to enter your email address. You will then receive an email containing a link to re-set your password. If you are still having trouble, ple

How do I update my personal details?

To update your contact details, log into your account and select 'My Account' in the top right hand corner. Your Account Details will then be listed on the right hand side. Click 'View Addresses' then select your default address. Here you can also ed

Can I change my email address on my account?

To change the email address registered to your account, please contact our Customer Care Team here with the existing email and your preferred email and they will update this for you.