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PRODUCT SAFETY

Can I use NEOM products if I have sensitive skin?

If you have sensitive skin, eczema or psoriasis we would always suggest to conduct a patch test of your own by applying a small amount of product on the inner forearm 48 hours prior to use, to identify if any reactions may occur. Our products do use

Can I use NEOM products during pregnancy?

Please consult a physician before using our products if you are pregnant or lactating/breastfeeding. All of our cosmetics & home fragrance products have been formulated with safe use during pregnancy in mind. The essential oil blends are suitable for

Are NEOM products safe to use around pets?

Although our products contain 100% natural fragrance, like humans, our furry friends can react differently to certain ingredients (and obviously we don't test on animals!) Currently, there is no scientific data that indicate diffusing essential oils

Are NEOM products safe to use on children?

All NEOM products are for ages 16+ use only. Our Perfect Night's Sleep and Bedtime Hero Essential Oil Blends can be used in our Wellbeing Pod Electronic Diffuser around all ages including babies, except for those under 3 months.

Are NEOM products cruelty free?

NEOM will follow the strict standards on no animal testing as per the EU cosmetic regulation. This means no raw materials or finished products to be tested on animals in line with the animal testing ban deadlines for cosmetic purpose (finished cosmet

How do I protect my furniture?

As our products contain 100% natural essential oil fragrance, we would not recommend placing candles, reed diffusers and wellbeing pods directly onto surfaces which may be subject to damage as a result of leakage or spillage. All surfaces including,