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PRODUCT SAFETY

Can I use NEOM products if I have sensitive skin?

If you have sensitive skin, eczema or psoriasis we would always suggest to conduct a patch test of your own by applying a small amount of product on the inner forearm 48 hours prior to use, to identify if any reactions may occur. Our products do use

How long will my product last?

Our candles are made from naturally derived waxes and essential oils. For optimum burn quality, precent leaving candles unused for prolonged periods.

Can I use NEOM products during pregnancy?

All of our cosmetics & home fragrance products are safe for pregnancy. The essential oil blends are suitable for use in an aromatherapy diffuser, but if diluted to apply via the bath or on skin we would always recommend to consult a medical professio

Are NEOM products safe to use around pets?

Although our products contain 100% natural fragrance, like humans, our furry friends can react differently to certain ingredients (and obviously we don't test on animals!) Currently, there is no scientific data that indicate diffusing essential oils

Are NEOM products safe to use on children?

All NEOM products are for ages 16+ use only. Our Perfect Night's Sleep and Bedtime Hero Essential Oil Blends can be used in our Wellbeing Pod Electronic Diffuser for all ages including babies, except for those under 3 months.

Are NEOM products cruelty free?

All NEOM cosmetic products are cruelty free. No cosmetic ingredients or final products have been tested on animals since 11th of March 2013.

How do I protect my furniture?

As our products contain 100% natural essential oils, we would not recommend placing candles, reed diffusers and wellbeing pods directly onto surfaces which may be subject to damage as a result of leakage or spillage. Wooden, metal, limestone or any o