NEOM points are added to your account after each purchase with us, however you must have a created a customer account with us to collect NEOM Points. We award 5 points for every £1 spent. 100 points = £1 to spend on your next order. We let you know h
If you created an account before placing your order, your NEOM points will show on your account once your order has shipped. Please allow up to 48 hours for points to show on your account following on from your purchase. If you have created your acco
Unfortunately, it is not possible to redeem NEOM points and a discount code on the same order.
We are excited to say that we have had a little upgrade to the way our loyalty systems work at NEOM Wellbeing. To be able to provide an improved service, we are now merging our online accounts (neomwellbeing.com) with our NEOM Wellbeing Hub (our stor
NEOM points expire after 12 months of inactivity on your account. If your points are not redeemed within 12 months of the last order date, these will expire and will automatically be removed from your account. If you place an order within 12 months,